As an approved InterContinental Hotels Group (IHG) supplier, TLJ were initially contacted by the project’s main building contractor, Bowmer & Kirkland. Their specification required a class-leading, self-contained RFID lockset for the room doors. The highest levels of accreditation and certification were stipulated, especially Secured by Design which requires the lock to resist sustained physical attack. TLJ’s market-leading 3-year warranty, in-house engineering and support teams and highly competitive quote helped secure the contract.

The project involved the installation of 187 TLJ Infinity RFID electronic locksets on all bedroom doors, a further 54 Infinity locks on communal and staff doors, plus nine access control readers on external doors. For the latter, TLJ worked closely with the project’s M&E contractor, Hesis. In addition to the locks and readers TLJ were commissioned to work with Schindler to supply and install two in-cart controllers for the elevators. The latter was particularly important as the hotel occupies a busy city centre location and guest security is, naturally, of paramount importance. Finally, TLJ supplied and configured an interface between their bespoke lock management software and Hotel Indigo’s online PMS system, Oracle.

TLJ’s ethos of working with, and effectively becoming part of, the building contractor’s team supports a given project at every stage of its development: what TLJ likes to call “We’ve Got Your Back”. Evidence of this at Indigo Manchester – Victoria Station is how we provided Bowmer & Kirkland’s door supplier with lock samples and templates prior to routing doors, advised Hesis on their plans for access control cable installation and supported Schindler’s project management on lift installation throughout the entire build.

TLJ’s involvement didn’t end there however: not only did we provide comprehensive on-site system training to all relevant staff as part of the handover process, technical support from our UK-based engineers is available, as standard, 24 hours a day. Combined with the provision of a box of ‘First Aid’ spare parts for on-site emergency repairs, plus ongoing refresher training, this represents one of the leading aftercare packages in the industry.

James McDevitt, General Manager, Hotel Indigo Manchester - Victoria Station, said:

It was a long pregnancy and not an easy birth, but we’re proud to say both mother and baby are doing well! This was a complex project with many stakeholders involved in the build. However, I’m happy to report that TLJ more than pulled their weight in working and liaising with us, the building contractor and other contractors on site. Clearly security is a major concern in a hotel, and we have been impressed with the way TLJ have carried out their work on the installation, snagging and aftersales. Great people to deal with, too.

Contact TLJ on 01482 830334, enquiry@tljlimited.com , www.tljlimited.com