08–10 OCTOBER 2019 | NEC | BIRMINGHAM News
GREAT CUSTOMER EXPERIENCE
What does that look like to ContactBuilder?
When you first talk to us, we'll consult with you to understand the challenges your business faces and how we can help.
You'll have the same contact throughout the onboarding process, so you'll always know who to speak to.
We have a specialist software trainer to provide all your training.
Every customer gets a dedicated account manager with extensive knowledge in the housebuilding industry to provide support, assistance and best practice throughout your entire relationship with ContactBuilder.
Our support desk is also on hand to raise queries or issues and get prompt resolutions.
We work as a team with open communication and support. This means that there is an entire support system readily available for us to resolve your queries. We don't believe in single points of failure!
Not to mention, as our developers are constantly working on enhancements and improvements, with a ContactBuilder monthly subscription, you'll see the latest features rolled out to you as part of your subscription package.
All of this with no hidden costs or extra charges for what we see as a bare minimum - support!
#customerservice #proptech #crm #housebuilding #socialhousing #ukhousing